FAQ
The questions we hear most about renting a car through carfast.gr. Can’t find your answer? Contact us.
Booking and payment
Do I book on carfast.gr?
carfast.gr compares prices. Booking and payment happen on DiscoverCars, our partner. When you click “Book” you are taken to DiscoverCars with the same details and price, where you enter the driver’s details and pay.
Do I pay more because I searched on carfast.gr?
No. The price is the same as directly on DiscoverCars. carfast.gr receives a small commission from DiscoverCars, not from you.
Is the price final?
The price covers the whole rental period and includes whatever the offer lists, typically basic insurance, taxes and airport fees. Extras such as out-of-hours pick-up, an additional driver, a child seat, one-way fees or prepaid fuel are shown in the offer terms before you pay.
Why did the price change when I clicked “Book”?
Prices are live and depend on availability. If some time has passed since your search, the offer may have expired or changed. Search again to see current prices.
Deposit and insurance
What is the deposit?
An amount the rental company blocks (not charges) on the main driver’s card at pick-up and releases after return if the car comes back undamaged. Each offer shows its deposit, and the “No deposit” filter shows only offers that require none.
Do I need a credit card?
Most companies require a credit card in the main driver’s name for the deposit. Some accept debit cards. Accepted cards are listed in the offer terms. Check them before booking.
What does the insurance cover?
Every rental includes mandatory third-party liability. Most also include collision damage and theft cover with an excess, the amount you pay if there is damage. You can reduce the excess to zero with full cover, either on DiscoverCars or at the rental desk. Check the exclusions, usually tyres, glass and the underside of the car.
Driver and documents
What documents do I need at pick-up?
Usually a valid driving licence, an ID card or passport, the main driver’s card and your booking voucher. Licences issued outside the EU may also require an International Driving Permit.
What is the minimum driver age?
Usually 21 with at least one year of driving experience. Drivers under 25 or over 70 may pay a surcharge or face category restrictions. Enter your real age when searching to see accurate prices.
Changes and cancellation
Can I cancel or change my booking?
Yes, under the cancellation policy of the offer you booked. Most offers allow free cancellation up to 48 hours before pick-up. Changes and cancellations are made on DiscoverCars with your booking number.
Who do I contact about my booking?
For anything about a booking (payment, changes, cancellation, refunds or problems at pick-up), contact DiscoverCars customer service. Their details are in your confirmation email. carfast.gr has no access to bookings.